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Customer service is the connection that you form with a consumer, by what you say and do, through branding, marketing, sales, and support. Customer service starts when the consumer knows about your brand and product and ends when the consumer forgets. Customer service can be as different as the products and personalities of the organizations that provide it. Support Home Page - Customer Service If you are calling about a late delivery or an item without updated tracking, please know that the impact of COVID19 has caused restrictions that continue to impact the ability of our small parcel carriers to meet their normal standards of service. In some cases it can take 24-48 hours for a carrier status update and/or delivery scan to occur. How to Contact Support Mar 25, 2020

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